2025 AirHelp Score: worst 10 airports in the world
Hanoi Nội Bài International Airport (HAN), Vietnam
Score 6.71/10
Nội Bài is a hub with serious ambition. As Vietnam’s travel industry surges, the airport has been modernizing steadily, adding terminals and improving services. Many travelers appreciate the layout, the ease of domestic transfers, and a growing list of amenities.
But in 2025, those efforts were overshadowed by mounting delays. With the skies busier than ever, efficiency is under strain, and it shows in the data. Still, among the lowest-ranked airports, Nội Bài feels like one with momentum — a strong contender for redemption in future rankings? Hopefully!
Ho Chi Minh City Tan Son Nhat Airport (SGN), Vietnam
Score 6.21/10
Once seen as one of Southeast Asia’s most promising airports, SGN saw a sharp drop in this year’s ranking. It’s possible that rapid growth in travel demand might have outstripped the airport’s ability to cope. Flight delays are quite common (only 61% of flights leave on-time), and reviewers revealed how there were “long waiting times during passport checks” and it ultimately “seemed too chaotic.”
Yet the airport remains a vital hub for both domestic and international travel. Staff are generally courteous, and the airport’s location makes it a crucial link for Vietnam’s booming economy. Big plans are in motion for a new international airport nearby — and travelers are hoping this transforms the experience of visiting this truly vibrant city.
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